It takes about 15 minutes, and you only do it once. If you get stuck, reply to any email from us and we’ll help.
Go to the sign-in page and enter the email address you applied with. We’ll email you a link. Click it and you’re in. There’s no password to remember.
Open Diary. Switch on the days you work and choose your start and finish times. Add a second set of hours if you take lunch. Bank holidays are closed for you automatically. To take a day off, add it under Days off. Press Save changes. Customers can only book times you’ve opened.
In Your practice, tick the documents you’re happy to take. PE3 and statutory declarations have a fee set by law, and it goes to you in full.
Press Set up payouts. Stripe, the payment company we use, asks for your name, date of birth, home address and bank details, and sometimes photo ID. It takes about five minutes. Stripe keeps these details, not us.
You get an email with the customer’s name, the time and the document. It includes an invite that adds the appointment to your calendar. If you can’t make it, cancel from Your practice. The customer is refunded in full and told straight away.
Check the customer’s photo ID, watch them sign and witness their declaration as you normally would. Afterwards, mark the appointment Done in Your practice.
Your fee is released 24 hours after you mark an appointment done. Stripe pays you every Monday. Your very first payout can take a week longer while Stripe finishes its checks.
